I have accessed my digital skills wallet, but I cannot view my credentials
To resolve this issue, make sure that the email address you use to log in to
learningvault.io is the same as the email address to which your digital credential
delivery email was sent.
If you log in with an email address that does not have any
credentials associated with it, you will create a new digital backpack that does not
contain any credentials.
Alternatively, if you have not received your credential, we recommend that you reach
out to your credential issuer for assistance. They can either resend your credential or
provide an update on the status of issuing your credential.