How to customise your issuance email

This article covers how you can personalise the subject line, message content, and design elements to align with your branding

  1. Log into learningvault.io
  2. If you initially see the ‘Recipient’ view of the platform, click on ‘Recipient’ in the top right-
    hand corner to switch to the ‘Administrator’ to access this feature.
  3. On your lefthand side click on the ‘Settings’ dropdown and then ‘Customise Email‘.
  4. Follow the prompts
  • You can customise the subject
  • Upload a custom image
  • Customise text
  • Customise the description of your organisation as the issuing authority.

5.   Click save

Note! This customisation applies to your issuing organisation and all sub-organisations!